OUR RESPONSE TO COVID-19
Dear Valued Customer
Together, we are facing a truly unprecedented situation in our country. The global coronavirus pandemic is affecting all of our families, business and communities as we face the future with uncertainty, Firstly, we wanted to reach out and express our heartfelt feelings for those already impacted by the virus, we wish them all a full recovery. Secondly, we’d like to express our gratitude for those selfless heath care workers who are on the front lines tirelessly working to care for all those in need.
At Biggie Best the safety of our customers, your families and our workforce is our greatest priority and we are consulting with all the appropriate sources for accurate and up to date information, and using the information to put in place measures to keep everyone as safe as possible.
The measures that we have already put in place:
- Empowering our people with the relevant information on hygiene
- We have introduced rigorous and additional sanitation procedures for our staff and stores
- Providing hand sanitisers that are available for use in all our stores
- All our stores are displaying signage to customers and staff alike
- We are working with our delivery partners to ensure that our customers safety is of primary concern
- We are encouraging social distance, have elevated the frequency of cleaning and provided the necessary products for hygiene in all of our head office, warehouse and manufacturing premises
- Introduced contactless delivery for online shopping
- Should a confirmed case of Coronavirus present in our business we have a detailed plan in place that
guides our response, based on the advice of the NICD.
Our stores are open for trade and our online shop is fully stocked and operational as an alternative.
All of our staff in Biggie Best are committed to doing our best to keep you safe while and we look forward to welcoming you however you choose to shop with us.
Please take care of yourselves and others,
The Biggie Best Team
If you require more information, contact our Customer Care email@example.com